About Us
Vision
Our vision is to redefine urgent care by providing accessible, patient centric services that prioritise well-being and provide high-quality accessible urgent care services. We strive to be the trusted healthcare partner, setting the standard for quality and efficiency in every community we serve.
Mission
Through innovation, commitment to personalized care, and a national network of state-of-the-art clinics, Ocura aims to be at the forefront of revolutionizing urgent healthcare, ensuring that every individual receives prompt, reliable, and exceptional medical attention when they need it most.
Core Values
Patient-centered care
We believe in treating each patient with respect, dignity, and understanding.
Clinical excellence
We are committed to providing the highest quality medical care using the latest advancements.
Efficiency and convenience
We strive to offer timely and hassle-free service to get you feeling better fast.
Compassion and respect
We treat all patients with kindness and empathy in a welcoming environment.
Fees
- $180 flat fee plus Medicare Fee (rebateable)
- Additional fee for non-medicare card holders
Our Team
Dr Mustafa Hafiz
Ocura Medical Director
Dr. Hafiz graduated from The Australian National University Medical School and qualified as a specialist GP from the Royal College of General Practitioners in 2022. Dr. Hafiz is originally from New Zealand but now calls Australia home. Throughout his training, Dr. Hafiz worked in various Emergency Departments and enjoyed the busy, stressful, and yet rewarding work environment. Dr Hafiz balances his time between providing general practice medical care to the community, as well as urgent care to those who need medical attention but can skip the ED wait times. Throughout his career, particularly time spent in regional Australia, Dr. Hafiz has noted the immense pressure on hospital emergency departments due to poor systems and a lack of primary care-based treatment options. Patient experience is also poor due to long wait times and no continuity of care. Dr Hafiz is passionate about providing a community-based alternative for urgent care. Through Ocura Urgent Care patients will avoid unnecessary delays and receive quality care through one our experienced GPs, with comprehensive follow up. This will reduce the load on EDs, enabling timely treatment of more serious presentations.
Skip the ED hassle.
Get expert care at Ocura
Walk-in service for non-life threatening injuries and illnesses with a large foot print of practices across Australia: Ocura Urgent Care - your bridge to expert care.
Frequently Asked Questions (FAQs)
Ocura Urgent Care is a walk-in clinic within your existing general practice, providing fast and expert care for non-life threatening injuries and illnesses.
Ocura Urgent Care hours may vary by location. Please visit our website or call your nearest clinic for specific hours.
No appointment is necessary. You can walk in for immediate care. However, we also offer the option to book an appointment in advance for your convenience.
We treat a wide range of non-life threatening conditions, including:
- Minor Burns
- Suspected fractures, sprains, and dislocations
- Sports Injuries
- Wound management and cuts requiring stitches
- Eye Injuries
- Migraine / headaches
- Asthma / breathing issues
- Allergic reactions
- Abdominal pain
- Vomiting and Diarrhea
- Fever
- Rashes / burns / skin concerns
- Cold / flu
- UTI / STI
- Work related injuries
- Bites